How to Choose a Plumber
You don’t need a plumber everyday, but when a crisis strikes, you’ll want to be ready to do some research in order to hire a good one. Fact is, it’s best to look for a plumber before an emergency occurs so you can make a well-informed decision. Certainly, you will want to get this right the first time out, or you might just face even more serious issues later on. And nothing is more important of course than the security and well-being of your family.
If you’re looking for a plumber, here are the most important considerations for you to make:
There are lots of new and promising plumbers these days, but if you’re not ready to gamble with them, you can choose a plumber with no shorter than 5 years of experience in the business. The fact that they were able to handle the competition for such a period of time, proves that they’re doing it right. The more experience they have, the more knowledgeable they are in fixing problems that can easily knock a newbie off balance. Experienced plumbers can probably provide higher quality service as well, especially in terms of warranties.
Plumbers are required to have a state license before they can practice professionally, and the same is true for all subcontractors and apprentices. A license does not necessarily mean that a plumber is a good one, but it does say that they have passed a thorough vetting process and that in case you have issues, you will have a formal forum that will hear your complaint.
Never hire a plumber who is not insured, both with liability and worker’s compensation coverage. There are even states in which plumbers need bonding, so be sure to check on this. Again, an insured plumber isn’t automatically a good one, but it does mean that you will be protected should there be an accident that causes property damage or an injury.
This part is very important. Keep in mind that these people are going to be right inside your house. Ask them for a list of at least three former clients and their contact information. Any hesitation can be a sign that they are hiding something, and you shouldn’t have to find out.
Customer service is as simple as how you feel with how a company treats you as a customer. Try calling them once for an inquiry and see how they handle it. Mention this when you talk to the provided references, and check online reviews. When reading reviews, make sure you stick to popular third-party consumer websites though – marketing websites are most likely to offer biased, if not outright false, information.